Returns

  •  How do I return  from Latvia?

    • by Omniva locker

    • Returns are FREE and trackable.
    • CLICK HERE to create your return and follow the instructions provided.
    • Choose which drop-off point you'd like to return from. You can find a list of your nearest drop-off points when creating your return.
    •  We offer a 30-day returns period for online purchases (from date of receipt).

     

    • by DPD PICK UP  point

    • Returns are FREE and trackable.
    • Refunds are only available for orders that have been delivered to a DPD pick up point or by DPD courier.
    • On receipt of a parcel, the customer is notified by SMS and/or email about the possibility of return. In addition, a PIN code or QR code is provided in the message/email. Using either of the two, you can print out a return label in the self-service parcel terminal and send the parcel back. 
    •  We offer a 30-day returns period for online purchases (from date of receipt).
       

     

    • by Post office

    •  If the provided shipping method is not satisfactory, you may return items at your own cost and responsibility to:
      UAB Stegus  9menesiai.lt
      Verkiu g. 52, Vilnius
      Lithuania, 09109 

     

    REFUNDS

    • Refunds are issued within 5-7 days of the goods reaching us in good condition.
    • The money is transferred to the same or any other checking account you wish to specify.